Transforming criticism

The most powerful tool for responding to criticism is empathy.

We are in a much better position to learn from criticism (and minimize its sting) when we think of it as something that is happening in someone else’s head.

Many believe that most people aren’t open to criticism, but a study indicates that most employees who rated their manager poorly also noted that he or she did not provide sufficient feedback. The study indicates a willingness to receive criticism and grow as a professional, as we...

Criticism is a reliable indicator of significant action and impact. This perspective shift reveals:

• Criticism rarely targets those playing small or staying average
• The most successful people in any field face the most criticism
• Criticism often confi...