Asking about feelings
The act of asking an open-ended question shows that you care. “What does that feel like?” or “What has been on your mind as you’re going through this?” Then, listen non-judgmentally to their response without interrupting or offering your opinion.
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Similar ideas to Asking about feelings
Ask for their point of view
To gain trust and build rapport, you need to hear out what the other person thinks without interrupting or disagreeing.
Try asking open-ended questions, like: "Why do you think that?"
Insert questions into a conversation at the right time
As you listen, questions will come up in your head. But asking questions can interrupt the other person's thinking and derail a conversation.
- Always attend and reflect before you ask a question.
- When you do ask a question to encourage dialogue, ...
Unsing open-ended questions
Being a good listener is not about getting the facts about what made them upset. It is to be supportive, offer encouragement, and empathize.
Ask open-ended questions to communicate that you're interested in them. Avoid questions beginning with 'Why' and use 'What' or 'How' instead....
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