3. Makes People Feel Heard : Everyone wants to feel acknowledged. When you listen without interrupting or rushing to respond, it shows respect for their feelings and perspective.
4. Enhances Problem-Solving : Active listening helps you pick up on important details, which can be crucial in finding solutions. By fully understanding a problem, you're more likely to come up with effective solutions.
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7 Essential Crisis Negotiation Skills Of a NYPD Negotiator
- Communication: Opening communication avenues to your counterpart signals you are ready to listen and builds rapport between you.
- Patience: Allowing your counterpart to air concerns and not jumping to conclusions or rushing towards a resolution also builds rapport. ...
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