💬 2. Communication Builds Stronger Bonds

• Lack of attention to tone. No matter what the circumstances, learn to pay attention to tone. Before you speak, pause and take a breath.
• One-size-fits-all communication. Different people have different needs and expectations.
  
• Avoiding the difficult convers...

1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
3. Assuming Instead of Asking More Questions.

Listening is not hearing to respond. It’s hearing to understand. Effective listening helps you understand the other’s perspective and underlying feelings. It helps you hear what’s not said.

The ideal balance is to listen 60 percent and speak 40 percent of the time.