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What Is Management?: This chapter defines management and its fundamental tasks, emphasizing its role in enabling human beings to work together effectively to produce economic and social results.
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"The manager has the task of creating a true whole that is larger than the sum of its parts, a productive entity that turns out more than the sum of the resources put into it."
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"The first task of management is to manage the business. The second task is to manage managers. The third task is to manage workers and work."
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This chapter delves into the fundamental practices of management: setting objectives, organizing, motivating and communicating, measuring performance, and developing people.
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"Management by objectives and self-control may sound like a slogan. But it is the only way to make self-control operational—and with it, effective management."
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"Organization is not an end in itself, but a means to the end of business performance and business results."
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"The manager must know how to ask: 'What do we need to know?' 'When do we need to know it?' 'In what form should we receive it?' and 'To whom should it go?'"
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This chapter focuses on the importance of effectiveness and efficiency, emphasizing the need to define performance and to build it into the organization and its management.
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"The first step in managing for performance is to know performance. What is performance in this particular activity, this particular job, this particular organization?"
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"Performance has to be built into the job and into the organization. It has to be the constitutive principle of the work itself."
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This pivotal chapter focuses on the responsibility of individuals to manage their own careers, strengths, and values for effectiveness and contribution.
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"Most people think they know what they are good at. They are usually wrong. And more rarely, even when they are right, they are likely to be good at the wrong things."
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"What are my values? This is not a question of ethics. It is a question of how I must behave. What kind of organization must I work for so that I can be effective?"
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This chapter stresses the importance of having a clear and valid theory of the business – assumptions about the environment, mission, and core competencies – that guides strategy and decisions.
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"Every organization has a theory of the business, even if it has never been written down."
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"A valid theory of the business has three parts: assumptions about the environment; assumptions about the mission of the organization; and assumptions about the core competencies needed to accomplish the mission."
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"The theory of the business must be tested constantly. It must be revised as soon as it becomes obsolete."
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This chapter distinguishes leadership from management and outlines the key responsibilities of leaders in defining and embodying the organization's mission and values.
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"Leadership is not magnetic personality—that can just as well be demagoguery. It is not 'making friends and influencing people'—that is salesmanship. Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a human personality beyond its normal limitations."
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"The first responsibility of a leader is to define the mission of the organization and to keep it visible and clear."
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This chapter explores the elements of effective decision-making, emphasizing the importance of understanding the nature of the decision, defining alternatives, and considering dissenting opinions.
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"Effective decision-making depends first on the recognition that the problem is generic rather than unique."
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"The effective decision-maker knows that one always starts with opinions. Decision-making is a process of choosing between diverging views."
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This chapter discusses the principles of effective organizational design, emphasizing the need to structure the organization around the work to be done and to foster clear lines of authority and responsibility.
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"Organization structure must be designed so as to make possible the attainment of the objectives of the business for the next period—five years, ten years, or even longer."
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"The test of an organization is not genius. It is its capacity to make ordinary people perform together extraordinarily."
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"The less management has to do to achieve the right things, the better it is managed."
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This chapter discusses the shift towards knowledge work and the implications for organizational structure, management, and the role of the individual.
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"Knowledge workers are not 'subordinates'; they are 'associates.' For knowledge is their capital, and they must have the freedom to use it."
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"The most important task in the twenty-first century will be to increase the productivity of knowledge work and the knowledge worker."
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This chapter broadens the perspective to discuss the responsibilities of individuals as citizens in a knowledge society, emphasizing the importance of continuous learning and contribution.
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"In the knowledge society of tomorrow, citizenship will come to mean, above all, active participation by each knowledge worker in making his or her knowledge available to whoever can use it."
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"The one thing that seems certain about the knowledge society is that it will demand of all of us lifelong learning."
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"The knowledge society is a society of responsibility. For knowledge, unlike capital or land, is mobile; the knowledge worker carries it in his head."
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IDEAS CURATED BY
CURATOR'S NOTE
"The Essential Drucker" distills the vast wisdom of Peter Drucker into a concise and accessible volume. This article provides a chapter-by-chapter summary, highlighting the core management principles and featuring key quotes that best encapsulate the content of each section. Use this as a guide to Drucker's timeless insights on effective management and leadership...
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