Just Be You

• When you are authentic, you connect fully with people, making your relationships more natural and enduring.
• Authenticity leads to feeling better about oneself and others.
• People can sense when someone is being fake.

The less you try to impress your listeners with your knowledge, the more they'll respect you.

Cut out specialized vocabulary and speak to your audience in their language.

If someone asks you something that you don’t know the answer to, be honest. By providing an answer that you think is correct but isn’t—you (and your employee) could end up in an even worse position, and you’ll quickly lose your team’s respect.

But don’t just say you don’t know. Tell ...