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You’re losing sales if you skip this
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Similar ideas to 1. Your Customer is the Hero (Not You)
You are not the hero of your brand story. The customer is.
They want to win, solve their problems, and transform. You’re just the guide. The mentor. The one who hands them the map and says: “Let’s go.”
When you center the story on your customer’s desires, str...
A proactive approach to customer service builds trust in and reliance on your brand, boosting customer retention.
Reaching out to customers is the best way to be proactive instead of reactive. Recommend products that might help them. Ask them about their pain points. Gather feedback on...
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