Sanmi Gbadegesin
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Customer services can be a key driver of your business growth. Here are a few things you can consider to help you grow your customer base in 2022 and beyond!
Customer Experience is not a myth. A lot of facts prove its importance is building and growing a profitable and successful company. Here are some stats to help you make better business decisions for 2022!
Losing hard-earned customers is very costly. You lose them, future sale opportunities and referrals they can connect you with. A reason for leaving is due to over-promising and disappointments. Over-promising is a trap!
The difference between customers’ expectations and actual experiences with any brand reveals a lot about the brand. But how do we bridge the gap to position our businesses for success? Here are three areas to look into!
It is so easy to lose a customer just after they’ve subscribed or paid for your services. When this happens, it is most likely due to a faulty Customer Onboarding process. Here is how to setup a seamless Customer Onboarding process that retains customers.
In my experience of business, coaching and leading teams, I find it dangerous to focus on perfectionism. In these ideas, I have collated some thoughts and some tips I’ve learnt from others on the topic of perfectionism!
Game of Thrones is more than a Book or TV Series, but a whole universe of lessons for warfare, strategy, business and life generally. In the story’s most historical war between the living and the dead, there are a few lessons that can also be taken into business. Here they are!
There’s a thin line between speaking and overspeaking. Sometimes it is best to be the listener. Recognising the importance of silence and how to use it as a tactical tool in business is an art a lot of successful salesman have mastered. So here are some of the practical tips I have taken into my business that have also worked for me.
It took me a long time to believe that Toys’rus had truly disappeared from the streets of retail. While I am glad the brand is making its way back, here are some key business lessons for any brand that wants to stay in the marketplace.
One of the questions I asked a recent mentee who was struggling to get visibility was - How do you want your audience to see you? Here are a few tips to becoming more visible
Sanmi Gbadegesin
@sanmi
Built a CRM Tool. Company Founder. Consultant for Customer Service & Customer Experience
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